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Customer Satisfaction Surveys

Are customers satisfied with the product design, features, customer service, internal processes, and information system? Are their complaints well handled?

Customer satisfaction is a key indicator of improvement in processes as it yields customer referrals by word of mouth, a most trusted and efficient marketing channel.

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Consumer Trends Ltd

P.O Box 11690, GPO

Hazina Towers 16th Floor, 

Nairobi.

+254 20-2042355

+254 20- 243870

+254 720-729450

Email: info@consumertrends.co.ke

 

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